By accessing or using the Vitamin Store website (vitaminstore.in) or placing an order with us via WhatsApp, phone, or in-store, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree to these terms, please do not use our website or services. We reserve the right to update these terms at any time without prior notice. Your continued use of our website after any changes constitutes acceptance of the updated terms.

These terms apply to all visitors, customers, and users of our website and services.

Vitamin Store — Supplement & More is a retail and distribution business based in Anantapur, Andhra Pradesh, India. We operate two branches:

• Main Store: Anantapur, AP 515001 — Contact: +91 99495 31515
• Branch (Muscle Tools India): Chandra Hospital Backside, Residency Lodge Building, Anantapur, AP 515001 — Contact: +91 98851 03717

We are an authorized dealer and Andhra Pradesh distributor for several supplement brands including MAXN. All products stocked by us are sourced from authorized distributors and manufacturers.

Email: muscletoolsindia@gmail.com

We make every effort to ensure that product descriptions, images, and pricing on our website are accurate and up to date. However:

• Product images are for representation purposes only. Actual packaging may vary by batch or manufacturer update.
• Prices displayed are indicative and subject to change based on manufacturer pricing revisions. Final prices are confirmed at the time of order.
• Product availability is subject to stock. We will notify you if a product is out of stock after you place an order.
• Supplement compositions, nutritional information, and health claims displayed are sourced from manufacturer data. We are not responsible for any inaccuracies in manufacturer-provided information.
• We do not make any medical claims. Supplements are not a substitute for a balanced diet or medical treatment.

Orders can be placed via WhatsApp, phone call, or by visiting our store in person. Online orders through our website (when available) will be subject to these same terms.

• Payment methods accepted: Cash, UPI (GPay, PhonePe, Paytm), Bank Transfer / NEFT.
• Payment is required in full before dispatch for WhatsApp and remote orders.
• In-store purchases can be paid at the time of purchase.
• Once an order is confirmed and payment received, it cannot be cancelled unless the product is out of stock or defective.
• We will send a payment confirmation via WhatsApp once your payment is received.
• For bulk or wholesale orders, please contact us directly to discuss pricing and terms.

We offer home delivery across Anantapur city and select surrounding areas. Delivery to other areas in Andhra Pradesh is available on request via courier.

• Local delivery (Anantapur): Same day or next day delivery, subject to order time and availability.
• Courier delivery: 2–5 business days depending on location. Courier charges apply.
• We are not responsible for delays caused by courier partners, natural events, or incorrect address details provided by the customer.
• Customers are responsible for ensuring someone is available to receive the delivery at the provided address.
• Risk of damage or loss during transit rests with the courier partner for courier orders. Please inspect your order upon delivery and report any damage within 24 hours.

Many supplement brands include authenticity verification methods such as QR codes, scratch cards, or hologram stickers on their packaging. Customers are encouraged to verify product authenticity using these methods upon receipt.

If you believe a product you received is not genuine, please contact us immediately with photographic evidence. We will investigate and take appropriate corrective action, including a replacement or refund as applicable.

When using our website, you agree not to:

• Use the website for any unlawful purpose or in any manner that violates applicable laws or regulations.
• Reproduce, duplicate, copy, or resell any part of our website or its content without written permission.
• Transmit or upload any material that is harmful, offensive, defamatory, or infringes on the rights of others.
• Attempt to gain unauthorized access to our website, servers, or any connected systems.
• Use automated tools to scrape, crawl, or extract data from our website.

We reserve the right to terminate or restrict access to our website or services for any user who violates these terms.

To the fullest extent permitted by applicable law, Vitamin Store shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising from the use of our products or website.
• Any health issues, allergic reactions, or adverse effects resulting from the use of supplements purchased from us. Customers are responsible for consulting a healthcare professional before starting any new supplement regimen.
• Any loss or damage caused by events beyond our reasonable control, including natural disasters, strikes, government restrictions, or courier delays.
• Any inaccuracies in product information provided by manufacturers.

Our total liability to you in respect of any one claim shall not exceed the value of the product(s) that are the subject of the claim.

Health Disclaimer: Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Always consult your physician or a qualified healthcare professional before using any supplement, especially if you have a medical condition, are pregnant, nursing, or are on medication.

All content on this website including but not limited to text, graphics, logos, images, and software is the property of Vitamin Store or its content suppliers and is protected under applicable intellectual property laws.

Product names, brand logos, and trademarks displayed on our website belong to their respective owners. Their display on our website does not imply any affiliation with or endorsement by those brands beyond our status as an authorized dealer.

You may not use, reproduce, or distribute any content from this website without our prior written consent.

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Anantapur, Andhra Pradesh, India.

We encourage customers to first contact us directly to resolve any disputes informally before seeking legal remedies. We are committed to resolving complaints quickly and fairly.

For any questions about these Terms & Conditions, please contact us:

• Phone / WhatsApp: +91 99495 31515 or +91 98851 03717
• Email: muscletoolsindia@gmail.com
• Address: Anantapur, Andhra Pradesh — 515001
• Instagram: @vitamin.1515